State Farm® Insurance Agent Josh Brown

"Adrianna, thank you for taking the time to leave us a review! I'm happy to hear that you find our branch responsive and our rates competitive. We appreciate your support!"

"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."

"Thank you for taking the time to leave us a review, Jessica! I'm really happy to hear about your positive experience with Christina. It's great to know she has been able to provide you with the professional and attentive service you deserve. We appreciate your recommendation and are here to help whenever you need us. Thanks for being a part of our office family!"

"Shawnte, thank you for taking the time to leave us a review! I'm happy to hear that Christina was able to help you understand your insurance options. We pride ourselves on providing knowledgeable and friendly service. Don't hesitate to reach out if you need anything!"

"Thank you, Filomena! I'm really happy to hear that Christina made setting up your coverage a breeze and that you found her knowledge and customer service impressive. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"

"Josiah, thank you for taking the time to leave us a review! I'm glad to hear that Christina made getting insurance simple and stress-free, and that she helped with additional insurance coverage. We appreciate your recommendation and are here to assist you anytime. Don't hesitate to reach out if you need anything!"

"Thank you, Efrain! I'm happy to hear that Christina was able to assist you with your insurance needs. It's great to know she went the extra mile for you. If there's anything else we can do for you, feel free to reach out!"

"Maria, thank you for taking the time to leave us a review! I'm so happy to hear that Christina was able to provide the support and reassurance you needed during such a challenging time. We truly appreciate your recommendation and are grateful to have you as part of our office family. Don't hesitate to reach out if you need anything!"

"Thank you, Angelo! I'm happy to hear Christina was able to assist you with all your questions. We appreciate your feedback and are here if you need anything else!"

"Cologero, thank you for taking the time to leave us a review! I'm happy to hear that Christina was able to help you find an affordable life insurance policy that met your needs. It's great to know that you found the process easy and satisfying. We appreciate your referrals and are here for you anytime. Feel free to reach out if you need anything else!"

"Thank you, Krissie! I'm happy to hear that Christina was able to assist you so well with your life insurance needs. It's great to know you feel confident about your decision and the price. We're here for you, so feel free to reach out if you need anything else!"

"Thank you for your feedback. Christina listened carefully, responded to all your questions, and engaged in a full dialogue while hearing your frustrations. She explained that due to your claim within the past year, we are unable to quote per our carrier’s guidelines - which are clearly defined and outside our ability to alter. We were disappointed we were unable to help as our main mission is to assist with thorough and proper coverage. We’re sorry the outcome left you frustrated and welcome to chance to help you in the future."

"Hey Vince, thank you for the 5-star review! I'm happy to hear you found our office friendly and professional. We appreciate your support!"

"Thank you for your feedback, Theophilus! I'm glad to hear that Ashlee was able to assist you with your questions about replacement and provide additional resources for financial advising. We appreciate your input and are always here to help with any other questions or needs you may have. Let us know if there's anything else we can do for you!"

"Thank you, Jason! I'm happy to know that the team and I were able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else!"

"Thank you, Todd! I'm happy to hear that Ashlee made the process smooth and informative for you. It's wonderful that you chose to switch all your policies to State Farm. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Danny! I'm happy to hear that Ashlee made the process smooth and efficient for you. It's great that you were able to save money while getting the coverage you needed. If you have any more questions or need assistance in the future, feel free to reach out!"

"Johnny, thank you for sharing your experience! I'm glad Ashlee made the transition smooth and quick for you. It's wonderful to know you feel secure with our policies. If you need anything else, just let us know!"

"Thank you, Mary! I'm happy to hear that Christina was able to assist you so effectively and make a positive impact on your insurance costs. Our team is always here to make your experience as smooth as possible. Let us know if you need anything else!"

"Thank you, Isabel! I'm happy to hear that our office was able to assist you so effectively. Our team is dedicated to providing helpful and thorough service. If you have any more questions or need further assistance, feel free to reach out anytime!"

"I’m truly sorry to hear about your frustrating experience, Angela, and I appreciate you taking the time to share your feedback. We’ve discussed this claims issue in detail, and I understand how disappointing it must have been to discover the limitations in your policy after such a significant loss. To provide some context for others reading this, your business policy—originally written many years ago by an agent who has since passed—does cover the contents of your business. However, it has always included specific exclusions for high-value jewelry items, which is standard across the industry. Jewelers typically secure specialized secondary coverage known as a Jewelers Block policy through carriers that focus on this niche, as it’s not a line of business State Farm has ever offered. We’re committed to helping our clients understand their coverage fully, and I’m here if you’d like to review options for better aligning your protection moving forward. Thank you again for your long-term loyalty— we value it and wish the outcome could have been different."

"Thank you for your feedback. We truly appreciate your kind words about our insurance products and sincerely apologize for the service experience you had. Regarding your policy, there was an initial mix-up due to the unique nature of your property being a hybrid rental and home, which led to the wrong policy being submitted. Once identified, we corrected this within 24 hours, and the mortgage company refunded the incorrect payment to your escrow in full. Our team members Ashlee, Michelle, and I personally spoke with you to confirm you received the refund, cancellation of the incorrect policy, and the correct policy documents. We regret any inconvenience this caused and are committed to improving our communication and service. We value your trust and hope to have the opportunity to serve you better in the future. Please don’t hesitate to reach out if you have any further questions or concerns."

"Christopher, thank you for your feedback! I'm glad to hear that Emily provided excellent support in setting up the car insurance policy for your family member. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Kate! I'm happy to hear about your positive experience with Ashlee. She truly values providing excellent service and making transitions smooth for our customers. If you need anything else as you settle into Chicago, feel free to reach out!"

"Salem, thank you for your wonderful feedback! I'm happy to hear that Christina provided you with such patient and helpful service. Our team is dedicated to making your insurance inquiries as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime!"