Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joan Gatz

Joan Gatz

November 16, 2024

5  out of  5
rating by Joan Gatz
"I have always been able to reach out to Josh Brown's office when making inquiries. His staff, Michelle specifically was so fantastic when my car was disabled 100+ miles from home. Everyone that I spoke with from State Farm was so supportive and helpful during my claim process and beyond."
We responded:
"Joan, thank you for your wonderful review! I'm happy to know that our office has been consistently accessible for your inquiries. Michelle and the rest of our team are dedicated to providing supportive and helpful service. Your positive feedback about the claim process means a lot to us. We're here for any future needs or questions you may have. - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Pam D

Pam D

September 19, 2024

5  out of  5
rating by Pam D
"I have never been more pleased with an insurance company . Recently I backed my car into a tree. When I called the office I spoke with MICHELLE ( she’s the best! ) and she explained everything they would do and what I needed to do. She also sent me a list of State Farm approved auto body repair shops to choose from. I chose EURO COLLISION in Skokie( Amazing and I would recommend them also). This morning I had to call the office again because I need my windshield fixed or replaced after it was damaged by a stone from a truckbed. And yet again, MICHELLE came to my rescue giving me the name of a company to do the work and she is also contacting them for me. The customer service at this State Farm goes above and beyond. If you’re searching for insurance, you should check out Josh Browns office. By the way, I have my homeowners with them also. Thanks to everyone especially MICHELLE !!"
We responded:
"Thank you so much for your wonderful review Pam! I'm glad to hear that Michelle was able to assist you so effectively with both your car and windshield issues. It's great to know that you found the recommended repair shops helpful as well. Our team strives to provide top-notch customer service, and it's rewarding to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Hugh O'Connell

Hugh O'Connell

September 11, 2024

5  out of  5
rating by Hugh O'Connell
"I was helping a family friend out with some insurance issues. Her agent is Josh Brown from State Farm in Glenview, IL. I was lucky enough to work with Michelle K. Michelle was wonderful, she understood our issues and was able to get everything taken care of right away for us. I was so impressed with Michelle's customer service and caring, that I decided to change my own State Farm agent to Josh Brown. I have been with State Farm for over 37 years. In all that time I have only had 3 agents. In today's business world, finding people who truly care is a blessing. If you are thinking about a new agent, I would highly recommend Michelle and Josh Brown!"
We responded:
"Hugh, thank you for sharing your experience. I'm glad Michelle was able to assist you and your family friend effectively. It's wonderful to know that her customer service and dedication made such a positive impression on you. We truly appreciate your long-standing loyalty to State Farm and your decision to switch to our office. If you ever need further assistance, we're here to help! - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Natalie Pierce

Natalie Pierce

August 2, 2024

5  out of  5
rating by Natalie Pierce
"I had a wonderful experience today when Michelle assisted me with an emergency I needed resolved the same day. It was such a relief to have immediate, real-life customer support from a friendly and knowledgeable person. After helping me with two separate issues in the same day, I felt completely assured that my problem was solved and that I had experienced, fast-acting folks handling my affairs. Thanks for the help!!"
We responded:
"Hey Natalie, I'm so glad Michelle could assist you with your emergency and resolve everything the same day! It's wonderful to know you felt assured and supported by our team. We're always here to help with any future needs or questions you might have. Thanks for sharing your experience! - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Kate Carter

Kate Carter

July 29, 2024

5  out of  5
rating by Kate Carter
"I recently switched to State Farm and Christina has made this process so pleasant and easy. Outstanding customer service!"
We responded:
"Hey Kate, Thanks a bunch for the awesome review! I'm so glad Christina made your switch to State Farm smooth and pleasant. Outstanding customer service is what we aim for! If you need anything else, feel free to reach out anytime. - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of James Muhammad

James Muhammad

July 25, 2024

5  out of  5
rating by James Muhammad
"The staff there is Amazing 👏. Janet, Emily, Mashell ,Stephanie. They all are very professional, and yet relatable, and very easy to talk to. They also make you feel they really understand your situation ."
We responded:
"Hey James! Thanks a bunch for the awesome 5-star rating! We're so happy you had a great experience with us. If you ever need anything else, we're here to help! - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Nakeisha Ferguson

Nakeisha Ferguson

May 22, 2024

5  out of  5
rating by Nakeisha Ferguson
"Emily was extremely helpful, friendly and knowledgeable. The customer service that she gave was exemplary!"
We responded:
"Thank you, Nakeisha, for recognizing Emily's exceptional customer service! We're pleased to hear that she was helpful, friendly, and knowledgeable. Your positive feedback motivates us to continue providing exemplary service. We're grateful for your review and look forward to assisting you with your insurance needs in the future! - Josh Brown, State Farm Insurance Agent, Glenview, IL"
Profile photo of Felicia Jackson

Felicia Jackson

April 16, 2024

5  out of  5
rating by Felicia Jackson
"I've been with this Agency for many years,And every experience is nothing short of Amazing. Every representative I've dealt with goes above and beyond what's required."
We responded:
"Josh, we're so grateful for your continued loyalty and support over the years! It's wonderful to hear that every experience with our agency has been amazing for you. Our team strives to exceed expectations and provide exceptional service to all our clients, and it's rewarding to know that we've been successful in doing so for you. Thank you for entrusting us with your insurance needs, and please know that we're always here to assist you in any way we can. - Josh Brown - State Farm Insurance Agent"
Profile photo of David Dawson

David Dawson

April 8, 2024

5  out of  5
rating by David Dawson
"Christina has been an awesome agent to work with! Her expertise and wisdom allowed me to save thousands after a recently claim. I’m thankful she’s my agent!"
We responded:
"Thank you for the positive feedback, David! I'm pleased to hear that Christina's expertise helped you save thousands on your recent claim! We're grateful to have you as a valued client and look forward to continuing to provide exceptional service! - Josh Brown - State Farm Insurance Agent, Glenview, IL"
Profile photo of Maurice Garfinkel

Maurice Garfinkel

April 4, 2024

1  out of  5
rating by Maurice Garfinkel
"Awful agency. Spams with telemarketing voicemails where they don't leave a meaningful message. Stay far away"
We responded:
"Maurice, we apologize for any inconvenience caused by our recent communications. We're committed to enhancing our outreach methods to provide more meaningful interactions in the future. Thank you for providing your feedback."
Profile photo of Nhu Nguyen

Nhu Nguyen

March 14, 2024

1  out of  5
rating by Nhu Nguyen
"I don't understand why I keep receiving your solicitation calls. I've BLOCKED your number and you keep leaving voice-mails. Please stop calling!!!"
We responded:
"Hi Nhu, Thank you for your feedback and I apologize for the hassle. Our marketing team screens regularly for do not call and will of course remove people from any sort of contact on request. I have located your information and see one of our team members did leave two messages on your phone. I again apologize and will make sure there is no further contact. - Josh"
Profile photo of Andy Powell

Andy Powell

December 13, 2023

5  out of  5
rating by Andy Powell
"I've recently got a life insurance policy through Josh Brown and the experience was great! Emily And Josh were very knowledgeable about the different types and helped lay out the information to make it easy for me to make a decision. I would definitely choose Josh and his team for any insurance needs!"
We responded:
"Andy, thank you for leaving us a review! Emily is truly an asset to our team, dedicated to providing top-notch service to our valued customers like you. Thank you for letting us be your good neighbor!"
Profile photo of Ashley Carter

Ashley Carter

October 17, 2023

5  out of  5
rating by Ashley Carter
"A big shout out to Josh, his agency team and State Farm in general. We've had our home & auto policies with Josh for years and thankfully we haven't needed to file a claim in a very long time. If you are like me, I always some nerves and apprehension if/when you need to file a claim. I have to say, the whole process was very efficient. The State Farm website was easy to access, had all the info I needed and provided detailed instructions on the next steps. State Farm coordinated with both the repair shop and the rental car company which really minimized the number of calls that I had to make. In addition, Josh's team member quickly clarified a few logistical questions that I had. The update is - I got my car back today and was left impressed by the professionalism of the entire process. Five stars :)"
We responded:
"Ashley, thank you so much for taking the time to share your experience with our agency and State Farm. We truly appreciate your kind words and are thrilled to hear that you found the claims process efficient and hassle-free. It's our priority to ensure that our clients feel supported, especially during potentially stressful situations like filing a claim. We're delighted that the coordination with the repair shop and rental car company went smoothly, and we're equally pleased to hear that our team member could address your logistical questions promptly. Your feedback is valuable to us, and we're here to continue providing the high level of service you deserve. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're grateful for your continued trust in our agency."
Profile photo of Zachary Olley

Zachary Olley

August 18, 2023

5  out of  5
rating by Zachary Olley
"Great office to work with and amazing people to talk to. Quick and accurate with quotes and responses. Can’t say enough good things about them!"
We responded:
"Reviews like this overjoy us, Zachary! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Profile photo of R “Rody” Davis

R “Rody” Davis

August 16, 2023

1  out of  5
rating by R “Rody” Davis
"I'm shocked at the good reviews. I had nothing but problems with my bill the entire time I was with them. I wish I can give this a negative 0. These reviews are definitely shocking considering this the worse insurance location I've ever dealt with."
We responded:
"Thank you for your review, Rody. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you. "
Profile photo of Kendall K

Kendall K

July 28, 2023

5  out of  5
rating by Kendall K
"I was shopping around for life insurance policies. I looked at several companies then I spoke with Ashlee Clark. She made the process simple. She explained everything I had questions on & went above & beyond to make sure I knew what was happening from start to finish. Appreciate employees like her"
We responded:
"Kendall, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ashlee was able to do just that for your life policies! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Manny Avila

Manny Avila

July 27, 2023

5  out of  5
rating by Manny Avila
"I spoke with Ashlee on a quote for auto insurance and got back to me right away with a quote and she lower my payment."
We responded:
"Manny, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Courtney Carroll

Courtney Carroll

July 27, 2023

5  out of  5
rating by Courtney Carroll
"Ashley was very helpful and also very knowledgeable. I recommend going through her for all your insurance needs."
We responded:
"Thank you for taking the time to leave us a review, Courtney. Our State Farm office in Glenview would be nothing without policyholders like you!"
Profile photo of Andrew Weisberg (Chicago Criminal Lawyer)

Andrew Weisberg (Chicago Criminal Lawyer)

June 29, 2023

5  out of  5
rating by Andrew Weisberg (Chicago Criminal Lawyer)
"I am writing to share my experience with the Josh Brown State Farm insurance agency. I have had various insurance policies through the years and I cannot recall the last time I had to make a claim. After leaving town for several days we came home to water pouring down from our kitchen. There was damage to several walls, floors and ceiling. It was a mess. Things got off to a bit of a slow start with the national claims department and I was getting frustrated. I decided to call Josh Brown's agency directly and was lucky to talk to Michelle. She was courteous, calm and extremely skilled at getting things done. If she runs for president she has my vote. Anyway, Michelle immediately began making calls and within minutes my claim was moving ahead at lightning speed. Janet and Zach from the agency were also very nice and helpful. The adjusters Victor and Mercedes were also very nice and helpful and promptly paid the claim. I am satisfied with my experience with State Farm but very happy with Michelle and everyone at Josh Brown's agency. I would recommend them if you are looking for an insurance agent."
We responded:
"Andrew, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Kuh Lanuza

Kuh Lanuza

August 16, 2022

5  out of  5
rating by Kuh Lanuza
"I worked with Janet and Debbie to lower my car payment insurance, and one conversation led to the next, and it’s safe to say I am so pleased and grateful to the both of them! They were the most kind, patient and understanding people I have talked to over the phone. They take their time to explain policies and anything you need to know. So so happy and thankful to have talked to them both!!"
We responded:
"Wow, thank you for the five-star rating! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Profile photo of Oliver Sann

Oliver Sann

August 16, 2022

5  out of  5
rating by Oliver Sann
"I had several issues caused by compromised credit cards and bouncing payments. Michelle Konczyk solved all issues in a perfect way, super thorough, knowledgable, engaged, patient and available. This is the kind of insurance agency that has real people on the phone, who actually call back and know their stuff. Absolutely 5/5!!! Rare and priceless how they operate..."
We responded:
"Thank you, Oliver, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Profile photo of Suzana Marojevic

Suzana Marojevic

July 13, 2022

5  out of  5
rating by Suzana Marojevic
"The team here has always been so helpful and patient with us and setting up car and life insurance. Debbie was wonderful to work with setting up life insurance and super informative and friendly!"
We responded:
"Suzana, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Debbie was able to do just that for your life policy! We appreciate you putting your trust in our office to help protect what matters most."
Profile photo of Aquanetta White-Olive

Aquanetta White-Olive

June 24, 2022

5  out of  5
rating by Aquanetta White-Olive
"Deborah McLelland was sent from above. I want to personally thank her for contacting me and putting to rest all my worries for being insured. I'm sleeping better knowing I'm not in the "Hands" of anybody but State Farm!"
We responded:
"Thank you, Aquanetta, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Debra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Anatoliy Kalinovskiy

Anatoliy Kalinovskiy

June 20, 2022

5  out of  5
rating by Anatoliy Kalinovskiy
"I would like to share that Revekah Espina provided very fast and helpfull.advise - she understood my objectives, offered few insurqnce options and shared her opinion. It saved me time on research and helped me purchase exactly scope of insurance needed. I am big fan now!"
We responded:
"Anatoliy, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Alex Burke

Alex Burke

June 15, 2022

5  out of  5
rating by Alex Burke
"Great customer service, quick and clear responses"
We responded:
"Alex, thank you for the five-stars! We appreciate your trust in us to take care of your insurance policies."